I.T. SUPPORT OFFICER

Workforce Group – Our client, a leading Commercial Bank, is currently recruiting suitably and qualified candidates for the position below:

I.T Support Officer

    Job Type:         Full Time 
    Qualification:  OND 
    Location:         Lagos
    Job Field:         ICT / Computer 

    Deadline: Not Specified

Function: Operational role
Industry: Banking

Job Description

As an IT Support officer you will be responsible in maintaining the computer networks/systems of the organization –ensuring that they run smoothly and providing technical support and advice to computer users

Responsibilities

•     installing and configuring computer hardware operating systems and applications;
•     monitoring and maintaining computer systems and networks;
•     talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
•     troubleshooting system and network problems and diagnosing and solving hardware or software faults;
•     replacing parts as required;
•     providing support, including procedural documentation and relevant reports;
•     following diagrams and written instructions to repair a fault or set up a system;
•     supporting the roll-out of new applications;
•     setting up new users' accounts and profiles and dealing with password issues;
•     responding within agreed time limits to call-outs;
•     working continuously on a task until completion (or referral to third parties, if appropriate);
•     prioritising and managing many open cases at one time;
•     rapidly establishing a good working relationship with customers and other professionals, such as software developers;
•     testing and evaluating new technology;
•     conducting electrical safety checks on computer equipment.

Qualifications and Requirements

    Not more than 28 years Old.
    OND in Computer science or Engineering couple with an I.T related qualification.

Method of Application

Interested and qualified? Go to Workforce Management Centre career website on www.workforceoutsource.com to apply